What to expect when you hire a roofing contractor
In a perfect world you would call a roofer out, they would provide you with an honest and fair bid. You accept, and they show up on time, with the right materials, a well-trained crew and do a fantastic job. Your new roof looks great and never leaks. Sounds pretty good, right? And that is sort of how roofers make it seem it is going to be.
However, the reality is far different. The roofers will miss things in their bids. Try to get more money later for things the things they missed, then show up late. Bring the wrong materials, or substitute them with other materials. Sometimes OLD materials. They do an excellent job from the ground, but up close there are numerous problems and potential leaks. When it rains and the roof leaks, you end up leaving tons of voice mails. The roofer is too busy with so many leaks to fix. Sounds more like it?
In most cases, there is a middle ground between the two extremes that I described above. Every job and every contractor is different, and every contractor is different on every job. One contractor can do one job without a problem, perfect to the last nail. Then that same contractor does another job, and can't seem to get one nail in straight. There are a lot of moving parts in a re-roofing project that have to manage.
We cant make every job perfect, but we can help make it better by;
- Apples to apples bidding, making sure the contractors are bidding the same work.
- Carefully vetting contractors and reviewing their bids, working as many bugs as possible long before the job starts.
- Laying out in writing when and why I will be on the job doing quality assurance work.
- Making sure the materials are correct and new.
- Monitoring the work and documenting the progress of the job.
- Holding the final payment until a final inspection completed
These things will go along way toward helping assure the job goes as well as it can. However, we are still working with people, and no one is perfect. We can mitigate but not eliminate every potential problem.
Roof Consultant and Industry Advocate